Wings and Waves Water Park is looking for customer service focused people to provide excellent first impressions to guests and employees. The ideal candidate would answer general questions from guests, answer incoming phone calls, gives information to callers, and otherwise relieves managers of clerical work and minor administrative and business detail.

This role would be a great fit for candidates who are looking for a weekend job and would fit the needs of students who are looking to work hours that do not conflict with their school hours. 

Job Duties

• Coordinates daily operations of the front office and serves as first point of contact for all guests.
• Gathers admission tickets from guests.
• Performs front office duties, including answering phones, routing calls, greeting guests, photocopying, scanning, faxing, and file management.
• Maintains general park knowledge of attraction locations, height and weight restrictions, special events and general safety in order to answer guest’s questions.
• Helps Food and Beverage department with general guest services duties such as cleaning tables, checks trash cans and waste buckets to see if they need to be emptied as time allows.
• Reports facilities issues to building management.
• Maintains a high-level of confidentiality, takes initiative, and uses good judgment.
• Establishes and maintains cooperative and productive working relationships with internal and external customers.
• Maintains punctual, regular and predictable attendance.  
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from manager.
• Other duties as assigned. 

Job Type

Part-time 

*Must be at least 16 years of age

 We are moving to hire immediately for this position! 

We aim to find the best candidate for the job - we are open to candidates from all backgrounds. If being a part of a team and collaborating with others excites you, this is the right place for you. Even if you do not believe you meet the requirements, go ahead and apply - we have other positions that may fit your skills. 

Wings and Waves is an equal opportunity employer that promotes diversity and inclusion and offers a learning and team-focused environment.